diff --git a/docs/1secure/admin/dashboard/alertstimeline.md b/docs/1secure/admin/dashboard/alertstimeline.md index 5b2af53904..db1b2ecf41 100644 --- a/docs/1secure/admin/dashboard/alertstimeline.md +++ b/docs/1secure/admin/dashboard/alertstimeline.md @@ -25,7 +25,7 @@ To access the Alerts Timeline page, click **Home** at the top and do one of the If you are a managed organization user, this page displays insights specific to your organization. -If you are a managing organization (MSP) user, this page provides insights for all your +If you are a managing organization (e.g., Managed Service Provider) user, this page provides insights for all your organizations. **Top 5 Alerts by Count** diff --git a/docs/1secure/admin/dashboard/overview.md b/docs/1secure/admin/dashboard/overview.md index f2e8eaa1c7..6bb8e41932 100644 --- a/docs/1secure/admin/dashboard/overview.md +++ b/docs/1secure/admin/dashboard/overview.md @@ -21,7 +21,7 @@ page of the application when you sign in. If you are a managed organization user, this page displays insights specific to your organization. See the [Organization Statistics](/docs/1secure/admin/dashboard/organizationstatistics.md) topic for additional information. -If you are a managing organization (MSP) user, this page provides insights for all your +If you are a managing organization (e.g., Managed Service Provider) user, this page provides insights for all your organizations. **Top 5 Triggered Alerts by Type** diff --git a/docs/1secure/admin/login/login.md b/docs/1secure/admin/login/login.md index 541f4b08fd..82426d4fcf 100644 --- a/docs/1secure/admin/login/login.md +++ b/docs/1secure/admin/login/login.md @@ -6,8 +6,8 @@ sidebar_position: 10 # First Login to 1Secure -This topic describes how an MSP can access the 1Secure tenant for the first time, activate their -account, and complete the initial login. After logging in, the MSP can add users to the tenant and +This topic describes how an organization can access the 1Secure tenant for the first time, activate their +account, and complete the initial login. After logging in, the organization can add users to the tenant and assign them roles based on the required access levels. When the Netwrix team adds a new user account for your organization, you will receive an email @@ -81,7 +81,7 @@ authentication method. After that, one of the following happens: After successful authorization, You are redirected to the dashboard. See the [1Secure Dashboard](/docs/1secure/admin/dashboard/overview.md) topic for additional information. -Once the initial login is completed, an MSP can configure Single Sign On (SSO) using supported +Once the initial login is completed, an organization can configure Single Sign On (SSO) using supported authentication services, including Entra ID, 1Secure Authentication, or OpenID Connect. See the [SSO Configuration with Authentication Services](/docs/1secure/admin/login/sso.md#sso-configuration-with-authentication-services) topic for additional information. diff --git a/docs/1secure/admin/login/sso.md b/docs/1secure/admin/login/sso.md index 9310fec641..e8307454cc 100644 --- a/docs/1secure/admin/login/sso.md +++ b/docs/1secure/admin/login/sso.md @@ -44,7 +44,7 @@ click **Continue**. Based on your authentication status, one of the following wi ## SSO Configuration with Authentication Services -To enable Single Sign-On (SSO) for tenant users, an MSP must configure SSO using one of the +To enable Single Sign-On (SSO) for tenant users, an organization must configure SSO using one of the following authentication services: - [Configure SSO with Microsoft Entra ID Authentication](#configure-sso-with-microsoft-entra-id-authentication) diff --git a/docs/1secure/admin/organizations/addingusers/addingusers.md b/docs/1secure/admin/organizations/addingusers/addingusers.md index 2a97dc0e4a..74fcc23b11 100644 --- a/docs/1secure/admin/organizations/addingusers/addingusers.md +++ b/docs/1secure/admin/organizations/addingusers/addingusers.md @@ -26,8 +26,8 @@ Image keys: ## Add Users to Managing Organization -The Users page allows a Managed Service Provider to provide the client's manager with access to -review reports or other activities. In this case, the MSP shall assign the Viewer rights to the +The Users page allows a managing organization to provide the client's manager with access to +review reports or other activities. In this case, the organization shall assign the Viewer rights to the manager. Follow the instructions to add a user. @@ -57,19 +57,19 @@ Users**. | Request deletion for a child tenant | + | + | - | | Check/Manage child organization settings | + | + | - | | Add/Manage child-level users | + | + | - | -| Add/Manage MSP-level users | + | - | - | +| Add/Manage parent organization-level users | + | - | - | | Resend Invite for already added users | + | + | - | | Customize existing Alerts | + | + | - | | Edit Alerts delivery settings | + | - | - | | Activate/Deactivate alerts | + | + | - | | Managing and assigning alert profiles for child tenants | + | + | - | | Managing integrations | + | - | - | -| Requesting deletion for MSP-level tenants | + | - | - | +| Requesting deletion for parent organization-level tenants | + | - | - | | Performing Search | + | + | + | | Saving/Deleting a custom report/folder | + | + | - | | Exporting report data | + | + | - | | Managing/Configuring agent Self-update | + | - | - | -| Segregating access to child tenants for MSP users | + | - | - | +| Segregating access to child tenants for parent org users | + | - | - | **Step 3 –** Select the Grant user temporary access check box if you need to allow access to specific user for certain period. diff --git a/docs/1secure/admin/organizations/addingusers/roledefinitions.md b/docs/1secure/admin/organizations/addingusers/roledefinitions.md index 12d3a2fb85..f11da117b0 100644 --- a/docs/1secure/admin/organizations/addingusers/roledefinitions.md +++ b/docs/1secure/admin/organizations/addingusers/roledefinitions.md @@ -10,8 +10,8 @@ The following tables describe permissions by role for each type of screen or act ## Alerts Overview -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| ------------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| ------------------- | ------------- | --------------- | ------------------------- | | **Alerts Overview** | Yes | Yes | Yes | | Switch Organization | Yes | No | No | | Edit Alert Settings | Yes | No | No | @@ -19,8 +19,8 @@ The following tables describe permissions by role for each type of screen or act ## Configuration -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| --------------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| --------------------- | ------------- | --------------- | ------------------------- | | **Configuration** | Yes | No | Yes | | Managed Organizations | Yes | No | No | | Users | Yes | No | No | @@ -32,15 +32,15 @@ The following tables describe permissions by role for each type of screen or act ## Configuration Credentials -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| ---------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| ---------------- | ------------- | --------------- | ------------------------- | | **Credentials** | Yes | No | Yes | | Edit Credentials | Yes | No | Yes | ## Configuration Sites/Agent -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| --------------------------------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| --------------------------------------- | ------------- | --------------- | ------------------------- | | **Sites** | Yes | No | Yes | | Edit Site | Yes | No | Yes | | Delete Site | Yes | No | Yes | @@ -50,8 +50,8 @@ The following tables describe permissions by role for each type of screen or act ## Configuration Sources -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| ----------------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| ----------------------- | ------------- | --------------- | ------------------------- | | **Sources** | Yes | No | Yes | | Add Source | Yes | No | Yes | | Edit Source | Yes | No | Yes | @@ -62,8 +62,8 @@ The following tables describe permissions by role for each type of screen or act ## Configuration Users -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| ------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| ------------- | ------------- | --------------- | ------------------------- | | **Users** | Yes | No | Yes | | Add User | Yes | No | only business viewers | | Edit User | Yes | No | only business viewers | @@ -71,8 +71,8 @@ The following tables describe permissions by role for each type of screen or act ## Organization Configuration -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| ---------------------------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| ---------------------------------- | ------------- | --------------- | ------------------------- | | **Organization Configuration** | Yes | No | Yes | | Sources | Yes | No | Yes | | Sites | Yes | No | Yes | @@ -86,8 +86,8 @@ The following tables describe permissions by role for each type of screen or act This table explains the functionality that each role can perform on an organization dashboard. -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| ------------------------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| ------------------------------- | ------------- | --------------- | ------------------------- | | **View Organization Dashboard** | Yes | Yes | Yes | | Switch Organization | Yes | No | No | | Go to Investigation | Yes | Yes | Yes | @@ -97,8 +97,8 @@ This table explains the functionality that each role can perform on an organizat ## Risk Assessment Dashboard -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| ----------------------------- | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| ----------------------------- | ------------- | --------------- | ------------------------- | | **Risk Assessment Dashboard** | Yes | Yes | Yes | | Switch Organization | Yes | No | No | | Select Time Frame | Yes | Yes | Yes | @@ -110,8 +110,8 @@ This table explains the functionality that each role can perform on an organizat ## Reports -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| -------------------------------- | --- | ------------------------ | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| -------------------------------- | ------------- | ------------------------ | ------------------------- | | **Reports** | Yes | Yes | Yes | | Switch Organization | Yes | No | No | | New Investigation | Yes | Yes | Yes | @@ -128,8 +128,8 @@ This table explains the functionality that each role can perform on an organizat ## Subscriptions -| Screen/Action | MSP | Business Viewer | Co-managing Administrator | -| ------------------------ | --- | --------------- | ------------------------- | +| Screen/Action | Administrator | Business Viewer | Co-managing Administrator | +| ------------------------ | ------------- | --------------- | ------------------------- | | **Subscriptions** | Yes | No | Yes | | Turn on/off subscription | Yes | No | Yes | | Delete subscription | Yes | No | Yes | diff --git a/docs/1secure/admin/organizations/overview.md b/docs/1secure/admin/organizations/overview.md index 542c2dd015..b0faa20769 100644 --- a/docs/1secure/admin/organizations/overview.md +++ b/docs/1secure/admin/organizations/overview.md @@ -13,12 +13,12 @@ to the authorized administrators of a company or Managed Service Provider on the The topics in this section provide information for: adding your organization, adding users, adding data source, and other configurations for the Managed Service Provider. -After authorizing in a system, Managed Service Providers (MSP) need to configure their organization. +After authorizing in a system, managing organizations (e.g., Managed Service Providers) need to configure their organization. The Organization is the name of the company you use to log in. See the [First Login to 1Secure](/docs/1secure/admin/login/login.md) topic for additional information. In system, there are parent tenants and child tenants. _Parent tenant_ or Managing Organization is -the MSP you are authorizing with. The MSP or parent tenant may have lots of clients or _child +the organization you are authorizing with. The managing organization or parent tenant may have lots of clients or _child tenants_ (Managed Organization), which you can review and add on the Managed Organization page. Below you can see home pages of: diff --git a/docs/1secure/admin/riskprofiles/riskassessmentdashboard.md b/docs/1secure/admin/riskprofiles/riskassessmentdashboard.md index 525b1bd1d9..d606140f8a 100644 --- a/docs/1secure/admin/riskprofiles/riskassessmentdashboard.md +++ b/docs/1secure/admin/riskprofiles/riskassessmentdashboard.md @@ -6,13 +6,13 @@ sidebar_position: 30 # Risk Assessment Dashboard -The Risk Assessment dashboard is designed as a diagnostic tool for Managed Service Providers (MSPs) +The Risk Assessment dashboard is designed as a diagnostic tool for managing organizations (e.g., Managed Service Providers) and managed organization users to assess and monitor the security posture of an organization. By regularly reviewing this dashboard, you can get a comprehensive view of the security risks for an organization, track risk levels, address vulnerabilities, and ensure that your environment aligns with industry best practices and standards such as NIST. -- If you are a managing organization (MSP) user, this page provides insights for all your +- If you are a managing organization (e.g., Managed Service Provider) user, this page provides insights for all your organizations. - If you are a managed organization user, this page displays insights specific to your organization. @@ -51,7 +51,7 @@ Multiple filters are available on this page to enable you to filter data as desi one or more filters at a time. - Organizations – Select an organization from the drop-down menu located at the top left of the - dashboard. This option is only available to managing organization (MSP) users. + dashboard. This option is only available to managing organization (e.g., Managed Service Provider) users. - Trend since – Select a time period from this drop-down menu to view the risk-related data for that period. For example, if you select Last week, the data will reflect information for the last week. By default, Last month is selected. Options are: diff --git a/docs/1secure/admin/riskprofiles/riskprofiles.md b/docs/1secure/admin/riskprofiles/riskprofiles.md index f6a99a76e9..b3b8433f8d 100644 --- a/docs/1secure/admin/riskprofiles/riskprofiles.md +++ b/docs/1secure/admin/riskprofiles/riskprofiles.md @@ -6,7 +6,7 @@ sidebar_position: 60 # Manage Risk Profiles -In Netwrix 1Secure, the Managed Service Provider (MSP) can create risk profiles.  A risk profile +In Netwrix 1Secure, the managing organization (e.g., Managed Service Provider) can create risk profiles. A risk profile consists of a set of risk metrics, each with preconfigured risk thresholds that represent low, medium, and high risk levels for the metric. You cannot add new metrics but you can change the risk thresholds for each metric. A risk metric is a measurable security parameter that helps analyze diff --git a/docs/1secure/admin/searchandreports/subscriptions.md b/docs/1secure/admin/searchandreports/subscriptions.md index ebe588bfc2..18b5c38d7d 100644 --- a/docs/1secure/admin/searchandreports/subscriptions.md +++ b/docs/1secure/admin/searchandreports/subscriptions.md @@ -6,9 +6,9 @@ sidebar_position: 80 # Subscriptions -The Subscriptions feature allows Managed Service Providers (MSPs) to schedule certain reports +The Subscriptions feature allows organizations to schedule certain reports (including Risk Assessment Dashboard reports), send them to specific email addresses automatically, -or upload reports to a designated folder in SharePoint Online. This enables MSPs to: +or upload reports to a designated folder in SharePoint Online. This enables organizations to: - Carry out reporting obligations with the clients - Store an audit trail for compliance purposes @@ -114,7 +114,7 @@ report: /Shared Documents/FolderName) :::note - For MSP organizations, reports will always be saved to the location in a sub-folder + For parent organizations, reports will always be saved to the location in a sub-folder named after the child organization. ::: diff --git a/docs/1secure/integration/overview.md b/docs/1secure/integration/overview.md index eb42786e6e..0f881774db 100644 --- a/docs/1secure/integration/overview.md +++ b/docs/1secure/integration/overview.md @@ -6,12 +6,12 @@ sidebar_position: 60 # Third-party Systems -Managed Service Providers use a service ticket to track an issue, usually by someone in an IT role. -Each issue gets its own ticket, and the ticket remains open until the issue is resolved. Once the -issue is resolved, IT closes the ticket. +Organizations use a service ticket to track an issue, usually by someone in an IT role. Each issue +gets its own ticket, and the ticket remains open until the issue is resolved. Once the issue is +resolved, IT closes the ticket. There are two ticket-related services Netwrix 1Secure uses - ConnectWise and ServiceNow. The system -shall display the service, which the MSP applies. +shall display the service that the organization applies. There is also a SharePoint Online integration which you can use for report subscriptions. This feature is useful when you create the report and deliver it to a specific folder in SharePoint @@ -23,4 +23,4 @@ See the following topics for additional information: import DocCardList from '@theme/DocCardList'; -``` \ No newline at end of file +```