Skip to content
Open
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
4 changes: 2 additions & 2 deletions docs/auditor/10.8/admin/healthstatus/troubleshooting.md
Original file line number Diff line number Diff line change
Expand Up @@ -10,7 +10,7 @@ This section provides instructions on how to troubleshoot issues that you may en
Netwrix Auditor.

If your issue is not listed in the table below, try searching
[Netwrix Knowledge Base](https://helpcenter.netwrix.com/).
[Netwrix Knowledge Base](https://docs.netwrix.com/).

If you need assistance from the Technical Support team, you can open a ticket using the Customer
portal as described in the Creating a ticket with Customer portal section.
Expand All @@ -23,7 +23,7 @@ portal as described in the Creating a ticket with Customer portal section.
| I see a blank window instead of a report. | Contact your Auditor Global administrator to make sure that you are granted sufficient permissions on the Report Server. To view reports in a web browser - Open a web browser and type the Report Manager URL (found under Settings>**Audit Database**). In the page that opens, navigate to the report you want to generate and click the report name. You can modify the report filters and click View Report to apply them. |
| I configured report subscription to be uploaded to a file server, but cannot find it / cannot access it. | Subscriptions can be uploaded either to a file share (e.g., _\\filestorage\reports_) or to a folder on the computer where Auditor Server is installed. To access these reports, you must be granted the Read permission. |
| When trying to collect event data from Active Directory domain, an error message like this appears in Netwrix Health Log: _Monitoring Plan: `<Monitoring_Plan_Name>` The following error has occurred while processing '`<Item_Name>`': Error collecting the security log of the domain `<Domain_Name>`. Failed to process the domain controller `<Domain_Controller_Name>` due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it_. | This may happen due to Secondary Logon Service disabled state. To collect event data from the domain, this service must be up and running. Open its properties and start the service. |
| The 'Workstation' field in search, reports, and Activity Summary is reported as 'unknown' | For the full list of possible reasons, please refer to the following Netwrix Knowledge Base article: [Why is the "Workstation" field reported as "unknown"?](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA00g000000H9VdCAK.html) |
| The 'Workstation' field in search, reports, and Activity Summary is reported as 'unknown' | For the full list of possible reasons, please refer to the following Netwrix Knowledge Base article: [Workstation Field Reported as Unknown](https://docs.netwrix.com/docs/kb/auditor/workstation-field-reported-as-unknown) |

## Creating a ticket with Customer portal

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -43,5 +43,5 @@ If "Overwrite" option is not enough to meet your data retention requirements, yo
_auto-archiving_ option for Security event log to preserve historical event data in the archive
files. With that option enabled, you may want to adjust the retention settings for log archives
(backups). Related procedures are described in the
[Auto-archiving Windows Security log](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u000000Pcx6CAC.html)
[Auto-archiving Windows Security log](https://docs.netwrix.com/docs/kb/auditor/auto-archiving-windows-security-log)
Netwrix Knowledge Base article.
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

Active Directory Federation Services (AD FS) server role can be assigned:
Expand Down
2 changes: 1 addition & 1 deletion docs/auditor/10.8/configuration/exchange/overview.md
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -17,7 +17,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
2 changes: 1 addition & 1 deletion docs/auditor/10.8/configuration/fileservers/overview.md
Original file line number Diff line number Diff line change
Expand Up @@ -12,7 +12,7 @@ information on these activities.

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

## Supported File Servers and Devices
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

## Configuration Overview
Expand Down
2 changes: 1 addition & 1 deletion docs/auditor/10.8/configuration/grouppolicy/overview.md
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in the following way:
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -14,7 +14,7 @@ integrity, otherwise your change reports may contain warnings, errors or incompl

**CAUTION:** Folder associated with Netwrix Auditor must be excluded from antivirus scanning. See
the
[Antivirus Exclusions for Netwrix Auditor](https://helpcenter.netwrix.com/bundle/z-kb-articles-salesforce/page/kA04u0000000HirCAE.html)
[Antivirus Exclusions for Netwrix Auditor](https://docs.netwrix.com/docs/kb/auditor/antivirus-exclusions-for-netwrix-auditor)
knowledge base article for additional information.

You can configure your IT Infrastructure for monitoring in one of the following ways:
Expand Down
Loading
Loading